Clothing & Accessories:
- Items must be in original, unworn condition with all tags attached and presented with original receipt within 14 days of purchase to qualify for exchange or store credit.
- All special orders and trunk show merchandise are considered final sale and ineligible for return or exchange.
Skincare Products:
- Products must be in original, unopened condition with all seals intact and presented with original receipt within 14 days of purchase to qualify for exchange or store credit.
- All special skincare orders are considered final sale and ineligible for return or exchange.
Additional Terms:
- Gift items may be exchanged or returned for store credit only.
- All merchandise marked as sale or discount is final sale and ineligible for return or exchange.
- Items presented without original tags/seals or without original receipt will not be accepted for return or exchange.
Clothing & Accessories:
- Items must be in original, unworn condition with all tags attached and presented with original receipt within 14 days of purchase to qualify for store credit.
- All sale merchandise is considered final sale and ineligible for return.
Skincare Products:
- Products must be in original, unopened condition with all seals intact and presented with original receipt within 14 days of purchase to qualify for store credit.
- All sale merchandise is considered final sale and ineligible for return.
Additional Terms:
- BASE is not responsible for any costs associated with return shipping.
- Original shipping charges are non-refundable under all circumstances.
- In-store returns require presentation of the original invoice.
- Items presented without original tags/seals or without original receipt will not be accepted for return under any circumstances.
Please mail returns to:
BASE
Attn: Online Returns
6070 Sandy Springs Circle, STE 10B
Sandy Springs, GA 30328
Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, the products we procure and carry. If you’re not satisfied with your purchase, we will work with you to make it right.
Our dedicated team is here to help with all your fashion, skincare, and skin treatment needs. From finding perfect style pieces to recommending skincare products and skin treatments tailored to your unique complexion, we have you covered. Questions about sizing, ingredients, treatment options, or orders? Contact our specialists at info@coveryourbase.com or call us at (XXX) XXX-XXXX during business hours.